API Integrations

API Integrations for CRM & 3rd-Party Applications

Unify your communication workflows and boost operational efficiency with Expresso Connect robust API architecture. Seamlessly integrate SMS, Email Bot & Campaigns, WhatsApp for Business with Chatbot, and Voice Channel with Text-to-Speech and SIP Trunking into your CRM, ERP, Helpdesk, or any 3rd-party system — with zero disruption to your current infrastructure.

REST APIs | Webhooks | No-code Triggers | Real-time Sync

Core CPaaS Modules with API Integration

SMS API Integration

Trigger automated OTPs, alerts,

Personalize messages using CRM data

Delivery status sync & two-way SMS supported

WhatsApp for Business API with AI Chatbot

Initiate order confirmations or support chats directly from CRM

Drag-and-drop bot builder with CRM fields integration (Name, Order ID, Status)

Campaigns triggered from CRM events (e.g., abandoned cart)

Email Bot & Campaign API

Auto-reply to incoming emails using

Trigger campaign emails from your CRM (e.g., promotions, invoices)

AI learns from replies to improve accuracy

Voice Channel with Text-to-Speech & SIP Trunking

Use TTS API to send dynamic voice messages in chosen gender/region

Trigger outbound IVR calls from CRM (e.g., “Due payment” reminder)

Connect SIP trunk to internal PBX or cloud voice apps

Benefits of API-Based Automation

Unlock your app’s potential with Express Connect’s API Integration—seamlessly weave SMS, WhatsApp, Email, Voice, and Chatbots into your world with easy-to-use tools and 99.9% uptime. Build smarter, scale effortlessly, and watch your ideas come to life.

Save 70% on response time

Increase campaign effectiveness with real-time data sync

Ensure secure, reliable communications via encrypted APIs

Improve customer satisfaction with timely, contextual communication

Popular systems we integrate with

CRM’s

  • Salesforce
  • Zoho
  • HubSpot
  • Microsoft Dynamics

ERP

  • SAP
  • Oracle
  • Odoo
  • Tally
  • Netsuite

E Commerce

  • Shopify
  • Magento
  • WooCommerce

Education

  • Fedena
  • Moodle
  • Blackboard

Hospitality

  • Opera PMS
  • eZee
  • Absolute

Healthcare

  • Cerner
  • Epic
  • OpenEMR
  • MedSys

Helpdesk

  • Zendesk
  • Freshdesk
  • ServiceNow
Contact us

Feel free to get to us

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Our benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation