WhatsApp for Business + Chatbot
Expresso Connect, our powerful Communications Platform as a Service (CPaaS), empowers businesses to seamlessly engage with their customers across multiple channels — WhatsApp, SMS, Email, Voice, and more. Our WhatsApp for Business module, integrated with an AI-driven no-code chatbot, delivers smart, secure, and scalable messaging solutions tailored for your industry needs.
No matter the size or vertical of your business, Expresso Connect transforms how you communicate — automated, personalized, and always-on.
Key Features of WhatsApp for Business with Chatbot
AI-Powered No-Code Chatbot Builder
Integration with CRM, ERP, Helpdesk & Booking Systems
End-to-End Encrypted Conversations
Instant Replies, Smart Routing & Notification
API Support for Custom Workflows & Automations
Opt-In/Opt-Out and Compliance Ready (GDPR & local regulations)
Industry Use Case
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This list is not comprehensive. Let us learn more and share our experience with your industry.
Transformative Benefits of WhatsApp Business With Expresso Connect CPaaS & AI Chatbots
Ready to transform how you stay connected? Express Connect isn’t just a platform—it’s your partner in building smarter, more vibrant communication. Here’s why businesses like yours light up their success with us
99.9% API Uptime
Pre-Built Templates
GDPR consent, order confirmations, FAQ flows
Broadcast Capability
Send 100K+ notifications/hour
End-to-End Encryption
24/7 Automated Support
Chatbots resolve 80% routine queries instantly, cutting support costs by 65%.
Global Reach, Local Trust
Engage 2B+ users across 180+ countries with local number verification (green checkmark badge).
Rich Media Experiences
Share catalogs, videos, and interactive CTAs – 5x higher engagement vs. SMS.
Transactional Notifications
Critical updates with 98% open rates (vs 20% email).
Seamless CRM Integration
Sync chats with Salesforce/Zendesk for unified customer journeys.
Personalized Marketing
Segment audiences for hyper-relevant offers – 3x higher conversion.
Scalable Broadcasts
Send high-volume notifications without carrier limits.
