Voice Channel

Voice Channel with Text-to-Speech (TTS)

Automated, Multilingual, Personalized Voice Experiences

Expresso Connect’s Voice Channel transforms traditional telephony with AI-driven Text-to-Speech (TTS) technology, allowing you to speak to customers in natural human-like voices, segmented by gender and regional accents. Whether it’s for automated outbound IVR calls, appointment reminders, surveys, or emergency alerts, our platform offers scalable and intelligent voice communication over SIP.

Key Features of Email | The Unbeatable Channel

AI-Powered Text-to-Speech

Over 30+ languages with gender and accent options

Feedback Capture with DTMF/Voice Input

Collect responses for surveys, confirmations, and customer ratings

SIP Trunk Integration

Connect with your internal PBX or telephony systems seamlessly

Real-Time Reporting & Call Analytics

Track call attempts, durations, success rates, and feedback

IVR-based Smart Outbound Campaigns

Schedule and run voice campaigns with menu options and input detection

Industry Use Case

Retail & E-Commerce

Promotional Campaigns, COD Verification, Delivery Confirmations

Healthcare & Hospitals

Appointment Reminders, Lab Result Notifications, Wellness Tips

Banking & Finance

Payment Reminders, Fraud Alerts, Loan Approvals

Education

Exam Schedules, Fee Reminders, Holiday Notices

Logistics & Field Services

Route Updates, Delivery Schedule Calls, Driver Alerts

Hospitality & Travel

Booking Confirmations, Check-in Reminders, Feedback Collection

Reporting & Analytics

Call logs with status (answered, failed, no response)

• Feedback analysis by option selection
• Retry mechanism for unanswered calls
• Call duration, language used, and conversion stats
Don’t see your industry?

This list is not comprehensive. Let us learn more and share our experience with your industry.

Don’t see your industry?

This list is not comprehensive. Let us learn more and share our experience with your industry.

What clients say about us

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We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Our benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

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